crush-it@process ~$
Our Runbook
Every project follows this five-phase methodology. Each phase has defined checkpoints, deliverables, and exit criteria. Nothing moves forward until the current phase is validated.
Phase 01
Entry checkpointDiscovery & Audit
Stakeholder interviews completed
Infrastructure inventory documented
Current vendor contracts reviewed
Pain points cataloged and prioritized
Baseline performance metrics captured
Risk assessment delivered
Milestone:Audit Report Delivered
Phase 02
Planning checkpointStrategy & Scope
Technology roadmap drafted
Project scope document finalized
Budget and timeline approved
Resource allocation confirmed
Success criteria defined
Rollback plan documented
Milestone:Statement of Work Signed
Phase 03
Execution checkpointImplementation
Sprint 1 deliverables completed
Change management notifications sent
Parallel systems running (if migration)
Daily progress updates shared
Documentation updated in real time
Mid-project review conducted
Milestone:Core Systems Live
Phase 04
QA checkpointTesting & Validation
Functional testing passed
Security scan completed (zero critical)
Performance benchmarks met or exceeded
User acceptance testing signed off
Backup and recovery tested
Compliance requirements verified
Milestone:All Tests Passing
Phase 05
Exit checkpointHandoff & Support
Complete documentation package delivered
Team training sessions conducted
Monitoring and alerting active
Support SLA agreed and signed
30-day post-launch review scheduled
Feedback loop established
Milestone:Project Closed Successfully